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Manual data sync per Databoard

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Rusty Shores

Improvement request is based on the following use case.

I have a lot of data in Google Sheets that I input manually each month.
Data on Databoards in Databox is typically auto-refreshed every 2 hours,
Currently, I need to open Databoard, select individual Datablock and edit each Custom Metric, which takes some time to load. Then I have to re-save the metric and purge the data, where it takes some additional time to load as well.
If it's a Combo Chart or an Advanced Table I need to do this 2 or more times per Datablock. That really adds up.

I'd like to see updated data on Databoards immediately right after I update the data in Google Sheets.
In order to achieve this, I'd love to just click one button to "sync" all the data used on that Databoard.
That would save us a lot of time each month.

A

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Ziga Potocnik

Status changed to: Live

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Ziga Potocnik

Status changed to: In progress

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Rusty Shores

Just wondering if there is any update on this. Yes, we can also change the date range and then change it back, but that is a workaround. Plus, some blocks on a databoard sometimes have different date ranges than others, so we'd have to do that for each block. And yes, we can pay more to have data updated faster than two hours. That is not what is needed in this case.

Again, since this is for manually inputted Google Sheet data, it generally only happens once per month. After it's inputted, it is nice to see that the new data is being displayed accurately in the databoards. It doesn't make sense to manually input the data and then wait 2 hours to see it. It's better to confirm right away. That is why it would be best to have a simple button on each databoard that will manually sync the data.


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Shafaq Zaidi

Hi Rusty,

Thanks for following up on this.

This is planned to be released in the coming weeks. I will update you when it's live.

Shafaq from Databox


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Chris Ward

Yes Please.


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Tijana Milasevic

Customer wants the ability to manually update data sync live in Databoard.