Great news! We're excited to announce that the beta version of the Freshdesk integration is now live in Databox!
Here is a resource to help you get started: help.databox.com/article/547-guide-using-freshdesk-with-databox.
For more advanced reporting, you can use the Query Builder for Freshdesk, which is available on higher plans.
Learn more how Query Builders works here: help.databox.com/article/42-overview-query-builder.
Sandra from Databox