Stripe: Trial Conversion Rate

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P	Paul Richter

The list of requested metrics:
- New Trials
- Trial Conversion Rate
- Subscriber Churn Rate

2021/12/02 -

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Kasper Dam

As an interim solution, try Profitwell.com. You can fetch the Trials' data if you implement Profitwell in the middle.

Sandra

Hi Kasper,

Thank you for sharing your feedbacks in comments, along with this alternative solution.

For now, I can also suggest exporting Stripe (e.g. in a CSV file) data and use one of the middleware tools to bring that data into Databox. Learn more about available middleware options supported in Databox here: help.databox.com/article/420-overview-custom-integration-integrations.
Does this help?

Sandra from Databox

Milica Novak

Customer would like to track the following Stripe metrics in Databox:
- New Trials
- Active Trials
- Converting Trials
- Trial to Paid Ratio
- Churned Trials

Kasper Dam

I’m moving several clients from Chart Mogul to Databox, but keep running into a major issue.
Databox doesn’t support Stripe ''Trials'' metrics, which essentially makes it near pointless for any subscription client on our end.

From the top of my head, the following metrics are missing in Databox:
- New Trials
- Active Trials
- Converting Trials
- Trial to Paid Ratio
- Churned Trials
This means that clients are unable to track the most important part of their funnels.

I’m a bit puzzled why this is not supported in Databox, but also would love to know how you would recommend we go about it. How does other clients solve this?

Kasper Dam

I’m moving several clients from Chart Mogul to Databox, but keep running into a major issue.
Databox doesn’t support Stripe ''Trials'' metrics, which essentially makes it near pointless for any subscription client on our end to find value in the Databox solution.

From the top of my head, the following metrics are missing in Databox:
- New Trials
- Active Trials
- Converting Trials
- Trial to Paid Ratio
- Churned Trials
This means that clients are unable to track the most important part of their funnels.

I’m a bit puzzled why this is not supported in Databox, but also would love to know how you would recommend we go about it. How does other clients solve this?

Derek

I agree. Total Trial, New Trial as well as Trial Conversion Rate should be part of the default Stripe metrics, as this is a pillar in online management subscription.

Sandra

Status changed to: Open

Ziga Potocnik

Status changed to: Under review