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Ability to skip or exclude weekends for Databox reporting


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Mohsin Khan

Currently, all week-days are being included in Databox reporting.

It'd be great if it would be possible to skip or exclude weekends from reports (e.g. having a check-box in the Designer for a Databoard/block).

Use case:
With reporting on HelpScout data, every day (including weekends) new tickets are coming into the system from users, but employees are handling them only on weekdays (they don't work on weekends). Such reporting does not accurately reflect the employees' productivity.

A

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Martijn van Mierlo

A user has requested this as they have a lot of data, but only on week/work days.
This means that on the bar graph when daily aggregation is used, it shows a dip in data for two days.
Ideal situation would be having the option of a toggle on 'only week days' or 'exclude weekends' when viewing daily aggregation.


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Shafaq Zaidi

Merged with: Ability to filter Date Range: Exclude Weekend days