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Ability to track Scheduled Snapshots email performance


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Sandra

Currently, agencies don't have any insight if Scheduled Snapshots has been sent and delivered to their clients, nor opened and clicked by clients. If a Scheduled Snapshot has not been sent and delivered, it might have a negative impact on agency-client cooperation.

An improvement would be having access to email performance report to see if an individual Scheduled Snapshot was sent and delivered to the client, and further been opened and clicked by the client.
Since it's important to act fast if Scheduled Snapshot report have not been sent/delivered, it'd be awesome if we could have another column ''Email Status'' on the Scheduled Snapshot page (after Recipients) showing the status of email sent (sent/delivered/opened/clicked), along with variable additional info (e.g. not sent/delivered to xy@email.com).
Or have an additional option on the drop-down menu of individual Scheduled Snapshot to open a pop-up window or export to PDF to see the Email Statuses for the last 30 days (since Scheduled Snapshots are most regularly being used on a daily, weekly and monthly basis, and it's important to see as soon as possible if they were successfully sent and delivered to clients).

An addition would be seeing information if a client has unsubscribed to emails, so that an agency can confirm with the client if this was intentional or by a mistake. If intentional, agency can review with client about possible reasons and value of the reports.

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